Terms of Service

Last updated: 22 May 2026

1. Service Description

AllSeeingOfsted (“the Service”, “we”, “us”, “our”) operates an analytics platform at allseeingofsted.com that provides data, analysis, and insights derived from publicly available Ofsted inspection reports. The Service is intended for educational professionals, childcare providers, parents, researchers, and other individuals with a legitimate interest in Ofsted inspection data.

2. Account Terms

To access certain features of the Service, you must create an account. By registering, you agree to:

• Provide accurate, current, and complete information during registration.
• Maintain the security and confidentiality of your login credentials.
• Accept responsibility for all activity that occurs under your account.
• Maintain only one account per person. Duplicate accounts may be terminated.
• Be at least 18 years of age. The Service is not intended for use by individuals under 18.

3. Membership and Billing

Certain features of the Service require a paid plan. All payments are processed securely through Stripe. Pricing is tailored to your registered provider type. We currently offer:

Nursery & Childminder tier

• 1 Month — £14.99, 30 days of full access, 1 AI inspector analysis.
• 6 Months — £74.99, 180 days of full access, 6 AI inspector analyses upfront.
• 12 Months — £129.99, 365 days of full access, 12 AI inspector analyses upfront.
• Group Account + 1 Seat (Nurseries) — £249.99, 12 months of Group-tier access for a nursery chain, 1 included sub-account seat, 24 shared AI analyses, plus access to Group Dashboard, Group Next Steps AI analysis, Compare Groups, Inspection API, and bulk AI top-ups.
• Group Seat Add-on (Nurseries) — pro-rated to match the Group Account's expiry. Current price shown on the membership page. Requires an active Group Account.

Schools tier

• Singular School — £349.99, 12 months of full access for one school, 18 AI analyses.
• MAT Account + 1 Seat — £499.99, 12 months of MAT-level access, 1 included sub-account seat, inspection API access, 24 shared AI analyses.
• MAT Seat Add-on — £199.99 (pro-rated to match the MAT account's expiry). Requires an active MAT Account.

AI Analysis Top-Ups (require an active plan)

• 1 additional analysis — £4.99 (shown on nursery & childminder plans).
• 3 additional analyses — £9.99 (shown on schools / Singular School plans).
• Bulk top-up — 20 analyses — £74.99 (Nursery Group Account owners only).

AI analyses included with multi-month plans are granted upfront and do not refresh monthly — you spend from the bucket until the plan expires. The 1 Month plan grants 1 analysis per 30-day period and refreshes monthly if re-purchased. Top-up analyses are valid for 1 year from the date of purchase — any unused balance expires 12 months after the top-up was bought. AI analyses are digital content consumed on the Service; by purchasing and using them you agree that your statutory right to cancel (Consumer Contracts Regulations 2013) does not apply once an analysis has been generated.

• All current plans are one-time payments and do not auto-renew.
• Older monthly subscriptions taken out before April 2026 continue to auto-renew until cancelled; cancellation takes effect at the end of the current billing period.
• We may change pricing for future purchases and renewals at any time. Any price change will apply only to new purchases and renewals taken out after the change takes effect — it will never be applied retrospectively to a plan you have already paid for. If you are on an active fixed-term plan (for example, a 6-month or 12-month plan, or a Group / MAT Account), the price you paid is locked in for the full term you purchased, regardless of any pricing changes during that term. We will give existing subscribers reasonable advance notice (normally at least 14 days) by email or in-product notice before a price change takes effect for renewals or new purchases.

Invoicing and purchase orders. Standard plans are paid via Stripe at the point of purchase. For organisational customers (including multi-academy trusts, nursery groups, and schools' procurement teams), we may support invoicing and purchase order (PO) arrangements subject to prior agreement. To request an invoice, raise a PO, or request a bespoke billing arrangement, please contact help@allseeingofsted.com with your organisation's billing details and required payment terms.

3a. Refund Policy

The Service is a digital product delivered electronically and is made immediately available to you on purchase. Because access begins as soon as your payment is confirmed, all sales are final and we do not offer refunds or cancellations once access has been granted.

Access to the Service constitutes digital content supplied immediately. By proceeding, you expressly consent to immediate performance and acknowledge that you lose your 14-day cancellation right.

By completing a purchase, you expressly request that supply of the digital content begins immediately, and you acknowledge that by doing so you lose your statutory right to cancel under Regulation 37 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. This waiver is confirmed by ticking the consent box at checkout.

Exceptional circumstances (such as a duplicate charge caused by a platform error or a confirmed billing defect) will be reviewed on a case-by-case basis. If you believe you have been charged in error, please contact us within 14 days at help@allseeingofsted.com.

AI Analysis tokens included with multi-month plans are granted upfront and are treated as consumed once the plan begins. Top-up packs are consumed on generation. Neither is refundable.

3b. Consumer Rights

The Service is sold to a mixed audience of business customers (including nurseries, childminders operating as a business, schools, multi-academy trusts, and nursery groups) and individual consumers (including parents and members of the public). The Refund Policy and other commercial terms above are written on the basis that the typical customer is purchasing in the course of a business.

Where you are purchasing as a consumer, nothing in these Terms limits or excludes your statutory rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If any provision of these Terms is found to conflict with your statutory rights as a consumer, that provision will not apply to you and the remainder of the Terms will continue in force.

For the avoidance of doubt, "consumer" means an individual acting for purposes that are wholly or mainly outside that individual's trade, business, craft, or profession (as defined in section 2 of the Consumer Rights Act 2015).

4. Data Accuracy Disclaimer

The inspection data presented on this platform is sourced from publicly available Ofsted reports. While we take reasonable steps to ensure accuracy, all data is provided on an “as is” basis. We make no warranties or representations regarding the completeness, accuracy, or reliability of the data.

The Service does not constitute legal, professional, or regulatory advice. You should not rely solely on information from this platform when making decisions about childcare, education, or any other matter. We strongly recommend consulting official Ofsted publications and seeking professional advice where appropriate.

AI-generated analyses, summaries, prep packs, and benchmark commentary are produced by automated systems and are provided for informational purposes only. They may contain inaccuracies, omissions, or interpretive errors and should not be relied upon as professional, legal, regulatory, or compliance advice. Decisions about staffing, safeguarding, curriculum, inspection readiness, or any other operational matter should be taken on the basis of your own professional judgement, the underlying Ofsted reports, and where appropriate, qualified advice. We accept no liability for decisions made in reliance on AI-generated output.

The Service is not a regulatory compliance tool. Nothing on the Service relieves you of, or substitutes for, your statutory and regulatory duties — including (without limitation) those arising under the Early Years Foundation Stage (EYFS) Statutory Framework, the Childcare Act 2006, the Education Act 2002, Keeping Children Safe in Education (KCSiE), the Education (Independent School Standards) Regulations 2014, the Ofsted Education Inspection Framework, and any safeguarding, health and safety, employment, or data protection duties applicable to your setting. You remain solely responsible for meeting those duties and for forming your own professional judgement, informed where appropriate by the underlying Ofsted reports and qualified advice.

4a. Service Availability

We aim to provide continuous availability of the Service but do not guarantee uninterrupted or error-free access. The Service may be temporarily unavailable due to scheduled maintenance, software updates, infrastructure issues, third-party outages (including upstream Ofsted data feeds, our hosting provider, payment processor, or AI providers), or events outside our reasonable control. Where planned maintenance is expected to cause significant disruption, we will give reasonable advance notice via in-product banner or email.

We do not currently offer a contractual service level agreement (SLA) or guaranteed support response times to standard subscribers. Support enquiries are answered on a best-efforts basis during UK business hours via help@allseeingofsted.com. Bespoke SLAs and dedicated support arrangements may be available to enterprise / Group Account customers on request.

Account data (including saved alerts, AI analysis history, and account preferences) is retained for the duration of your active account plus a reasonable period thereafter for billing, audit, and legal purposes. See our Privacy Policy for full data retention details.

4b. Data Protection

We process personal data in accordance with our Privacy Policy and applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our Privacy Policy explains what personal data we collect, the lawful bases on which we process it, how long we retain it, your rights as a data subject (including rights of access, rectification, erasure, and objection), and how to contact us about data protection matters.

The inspection content presented on the Service is sourced from publicly available Ofsted reports and is published by Ofsted under the Open Government Licence; we do not consider the publication of that content to involve us acting as a data controller in respect of the inspected provider. To the extent that the Service displays personal data (for example, named inspectors or registered providers within published Ofsted reports), our processing relies on Article 6(1)(f) of the UK GDPR (legitimate interests in providing analytics and transparency around publicly inspected providers) and equivalent provisions of UK law.

5. Acceptable Use

You agree not to:

• Scrape, crawl, or use automated tools to extract data from the Service without our prior written consent.
• Redistribute, resell, or republish data obtained from the Service for commercial purposes.
• Use automated access methods (bots, scripts, or similar) without an authorised API agreement. Authorised API keys are subject to the Fair Usage Policy in Section 5a below and require an active subscription.
• Exceed the CSV export limits applied in-product (currently up to 5 exports per user per 24 hours, capped at 50 providers × 75 inspections per export; pooled at 30 exports per 24 hours across a Group / MAT account). Bulk extraction beyond these limits requires our prior written consent.
• Attempt to gain unauthorised access to any part of the Service, other users' accounts, or our systems.
• Use the Service in any manner that could damage, disable, or impair its operation.
• Use the Service to harass, defame, or cause harm to any individual or organisation.

5a. Fair Usage Policy — JSON API

The Service exposes a read-only JSON API (the “API”) at /api/inspections for customers on plans that include API access (currently the MAT Account tier, plus any user explicitly enabled by us). API access is granted on a Fair Usage basis: it is sized for normal Power BI / business-intelligence dashboards, internal analytics, and lightweight integrations — not for bulk redistribution, mirroring, or competing data-product creation.

Published quotas (as of 30 April 2026)

• 75 requests per API key, per 24-hour rolling window. The endpoint returns HTTP 429 with a Retry-After header when the quota is reached.
• One key per user account. A single generic key works on every endpoint (Standard + Enhanced) and can be reused across many inspection URLs via the URL builder. MAT / Group accounts may pool keys across seats, subject to the same per-user cap.
• Per-request response cap of 1,000 rows. The default page size is 100; limit and offset are the only client-overridable parameters — every other filter is baked into the key at creation time.
• One concurrent request per key. We may rate-limit or briefly suspend keys that issue parallel requests sustained above this floor.
• Reasonable response sizes. Combined download volume is monitored on a rolling basis. Sustained extraction patterns consistent with mirroring the dataset (e.g. paginating the full archive in a tight loop) constitute abuse regardless of whether each individual request is within the per-key rate limit.

What we monitor

Each API call is logged with the calling key ID, IP address, truncated user agent, query parameters (excluding the key itself), response row count, status code, and timestamp. We use these logs for abuse detection, capacity planning, and to surface a per-key activity feed to the key owner via the /api-keys page. Logs are retained for 12 months and then deleted unless tied to an open security or billing investigation.

Prohibited use of the API

• Sharing, reselling, or transferring an API key to another organisation. Keys are non-transferable and tied to the issuing user / Group account.
• Using the API to power a service whose primary purpose is to redistribute, mirror, or republish AllSeeingOfsted data to end users (whether free or paid).
• Aggregating data extracted via the API into a competing analytics or comparison product.
• Circumventing the rate limit by rotating keys, using multiple accounts under your control, distributing requests across IP addresses, or any equivalent technique.
• Issuing requests at a rate or volume materially inconsistent with the lawful business purpose disclosed when the key was created.

What we do when limits are exceeded or abused

For accidental rate-limit breaches, the API returns HTTP 429 and access self-restores at the next rolling-window opening — no human intervention is required. For sustained or deliberate breaches we may, at our reasonable discretion and proportionate to the issue:

• Apply a temporary per-key or per-account throttle (typically 24–72 hours).
• Revoke specific API keys without affecting the rest of the account.
• Suspend API access entirely while we contact you to discuss the usage pattern.
• For serious or repeated abuse — including any of the prohibited uses above — terminate API access and, where appropriate, the underlying account, in line with Section 8 (Suspension and Termination).

Where the circumstances allow, we will contact you before applying a long-running throttle or suspension, set out what we have observed, and give you a reasonable opportunity to bring usage back inside the policy.

Higher limits and bespoke arrangements

If your legitimate use case needs more than the published quotas — for example, a wider integration with a school MIS, a customer-facing dashboard for parents, or a one-off bulk export — please contact help@allseeingofsted.com with a description of the use case, expected request volume, and contact details. We will respond within 5 working days and, where the request is consistent with our licensing, can offer a written API agreement with bespoke quotas, additional pricing, and (where appropriate) a Service Level expectation. Operating outside the published Fair Usage Policy without such an agreement is a breach of these Terms.

Changes to the published quotas

We may adjust the published quotas (rate limit, per-request cap, key count) by updating this page and emailing affected API users no less than 14 days before the change takes effect, save where shorter notice is required for security, legal, or urgent operational reasons (in which case we will give as much notice as is reasonably practicable and explain why a shorter notice period was necessary). Where a change has the practical effect of materially reducing the value of an active subscription, we will offer a pro-rata adjustment or refund of the unused portion. Tightening enforcement of an existing limit (for example, beginning to consistently apply the 1,000-row response cap) is not itself a change to the quota and may take effect without notice.

6. Intellectual Property

The design, code, branding, analytics, and all original content on this platform are the intellectual property of AllSeeingOfsted and are protected by applicable copyright and intellectual property laws. You may not copy, modify, or distribute any part of the Service without our express permission.

Ofsted inspection data is Crown Copyright and is used in accordance with the Open Government Licence. Our use of this data does not imply endorsement by or affiliation with Ofsted or HM Government.

6a. AI-Generated Content Disclaimer

The Service includes AI-generated analyses and outputs. These are provided for informational purposes only and are generated based on available data and automated processes.

AI-generated content may contain inaccuracies, omissions, or outdated information and is not guaranteed to be complete, reliable, or suitable for any specific purpose.

The Service does not provide legal, regulatory, safeguarding, or professional advice. You should not rely on AI-generated outputs as a substitute for professional judgement or official guidance.

You are solely responsible for any decisions or actions taken based on the information provided by the Service.

7. Limitation of Liability

Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of the terms implied by sections 49, 50, or 52 of the Consumer Rights Act 2015 (where you are a consumer); or (d) any other liability that cannot be limited or excluded under applicable law.

Subject to the paragraph above, and to the fullest extent permitted by law, AllSeeingOfsted shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, use, goodwill, anticipated savings, or business opportunity, arising out of or in connection with your use of, or inability to use, the Service — whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise, and whether or not such loss was foreseeable.

Subject to the first paragraph of this clause, our total aggregate liability to you for any and all claims arising from or related to the Service in any 12-month period shall not exceed the greater of (i) the amount you have paid us in the twelve (12) months immediately preceding the event giving rise to the claim, or (ii) £100.

8. Suspension and Termination

We may suspend or terminate your account where we reasonably believe you have breached these Terms of Service. Where the circumstances allow, we will give you reasonable notice and an opportunity to remedy the breach before suspension or termination takes effect.

We reserve the right to suspend or terminate accounts immediately and without prior notice in cases of serious or repeated breach, suspected fraud, abuse of the Service (including abusive use of API access, automated scraping, or attempts to circumvent access controls), threats to the security or integrity of the Service or its users, or where required by law or a regulator.

You may close your account at any time by contacting help@allseeingofsted.com. Upon termination by either party, your right to access the Service will cease. Any provisions of these Terms that by their nature should survive termination (including, without limitation, the Refund Policy, Limitation of Liability, Intellectual Property, and Governing Law clauses) will remain in effect.

9. Changes to These Terms

We may update these Terms of Service from time to time. Material changes will be communicated via email or a notice on the platform. Your continued use of the Service after changes are posted constitutes your acceptance of the revised terms.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.